Shipping policy

Shipping Policy

Order Processing Time

Orders are typically processed within 1–5 business days after payment confirmation. Processing times may vary depending on product availability, supplier workload, and seasonal demand.

Please note that orders are not processed on weekends or public holidays.

Shipping Times

Because we work with global suppliers and fulfillment partners, estimated shipping times are:

Standard Shipping:

United States: 7–20 business days
United Kingdom: 7–20 business days
Europe: 7–25 business days
Canada & Australia: 8–25 business days
Rest of World: 10–30 business days

Please note that these are estimated delivery times and are not guaranteed.

Multiple Item Orders

If you order multiple items, they may arrive separately because products may be shipped from different warehouses or suppliers.

Shipping Costs

Shipping costs are calculated at checkout unless free shipping promotions are active.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow several days for tracking information to update.

Delays

Shipping delays may occur due to:

Customs inspections
High seasonal demand
Weather disruptions
Carrier delays
International transportation issues

We appreciate your patience if delays occur.

Customs, Duties & Taxes

Customers are responsible for any customs fees, import taxes, duties, or additional charges imposed by their local authorities.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. If incorrect information is provided, additional charges may apply for reshipment.

Lost or Stolen Packages

Once orders are marked as delivered by the carrier, we cannot guarantee replacement or refunds for stolen packages. If you experience delivery issues, please contact us and we will try to assist.